FREQUENTLY ASKED QUESTIONS

You will need a valid driver's license (both home country license and International Driving Permit if applicable), a valid passport, and a credit card for the security deposit. For Sri Lankan residents, a valid national driving license is sufficient.

Cancellations made 48 hours or more before the scheduled pick-up time will receive a full refund. Cancellations made between 24-48 hours before pick-up will receive a 50% refund. Cancellations made less than 24 hours before pick-up are non-refundable.

Yes, we offer free delivery and pick-up services within Negombo city limits. For deliveries to Bandaranaike International Airport or other locations, a small fee may apply depending on the distance.

All our vehicles are fully insured and maintained to the highest standards. In case of a breakdown, we provide 24/7 roadside assistance. For accidents, please contact us immediately and we will guide you through the process, including arranging a replacement vehicle if necessary.

Our daily rentals include unlimited mileage, so you can explore Sri Lanka without worrying about distance limits. For weekly and monthly rentals, we offer generous mileage packages that suit most travel itineraries.

We accept cash (Sri Lankan Rupees), credit cards (Visa, MasterCard), and bank transfers. A security deposit is required for all rentals, which is fully refundable upon safe return of the vehicle.

Yes, you can modify your booking subject to vehicle availability. Please contact us at least 24 hours before your scheduled pick-up time to make any changes to your reservation.

Yes, we offer child safety seats for an additional daily fee. Please request them at the time of booking to ensure availability.